{"id":9691,"date":"2025-05-27T07:35:34","date_gmt":"2025-05-27T07:35:34","guid":{"rendered":"https:\/\/clusterlombardomobilita.it\/event\/first-meeting-of-the-after-sales-working-group\/"},"modified":"2025-05-27T07:35:34","modified_gmt":"2025-05-27T07:35:34","slug":"first-meeting-of-the-after-sales-working-group","status":"publish","type":"tribe_events","link":"https:\/\/clusterlombardomobilita.it\/en\/event\/first-meeting-of-the-after-sales-working-group\/","title":{"rendered":"First Meeting of the AFTER SALES Working Group."},"content":{"rendered":"

Effective June 1, 2025 <\/strong>, the AFTER SALES <\/strong>Working Group is established within the Business Development Table, the operation of which is defined in Art. 12 of the Statute.<\/p>\n

Coordinator <\/strong>of the working group will be Dr. Alberto Metelli<\/strong> (CEO of Metelli SpA, <\/strong>our associate), assisted as secretary by Eng. Francesco Braga, WG Coordinator of the Cluster, and will operate according to the guidelines defined by the Board of Directors. <\/p>\n

After Sales is a key component of the mobility business in terms of product\/service, during and after warranty, with a focus on building customer loyalty and optimizing the customer’s TCO-Total Cost of Ownership and the business volumes of vehicle manufacturers, suppliers and service networks.<\/p>\n

Initial objectives of the working group:<\/strong><\/p>\n

    \n
  1. Survey the current size of<\/strong> the after sales division<\/strong>.<\/li>\n
  2. To spread the culture and way of working in the supply chain<\/strong>, starting with members already in the industry, in collaboration with territorial and trade associations.<\/li>\n
  3. Protect theoriginality<\/strong> and quality <\/strong>of spare parts.<\/li>\n
  4. On this basis, assess the possible evolution of the industry<\/strong>, with international projection, in relation to:\n
      \n
    1. Structural reduction in<\/strong> \u201cnew\u201d sales and growth in \u201cused\u201d sales;<\/li>\n
    2. Improved quality<\/strong> and reliability of vehicles and components;<\/strong><\/li>\n
    3. Implementation of the 4Rs principle<\/strong> (Reduce, Reuse, Recycle, Recover) throughout the entire vehicle life cycle;<\/li>\n
    4. Deepen the relevance of the advent of new motorizations<\/strong> (electric, hydrogen FC and ICE, e-fuel and biofuels);<\/li>\n<\/ol>\n<\/li>\n
    5. Support the training of professional resources <\/strong>for the maintenance of traditional and new products, making use of new diagnostic and intervention tools.<\/li>\n
    6. Seize funding opportunities <\/strong>at all levels of government, local, national and European.<\/li>\n
    7. Foster the creation and development of partnerships, <\/strong>both for current and project activities.<\/li>\n<\/ol>\n

      Companies and entities interested in participating in the new working group can signal their membership by June 10, 2025<\/strong> at: segreteria@clusterlombardomobilita.it<\/p>\n

      The first meeting of the Working Group will be held, remotely, on Monday, June 16, 2025 at 4 p.m. For registration: https:\/\/forms.gle\/zsNFfFWUa6LWQugY9<\/a> <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

      Effective June 1, 2025 , the AFTER SALES Working Group is established within the Business Development Table, the operation of which is defined in Art. 12 of the Statute. 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