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X-WR-CALDESC:Events for Cluster Lombardo della Mobilità
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DTSTART;TZID=UTC:20250616T160000
DTEND;TZID=UTC:20250616T170000
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CREATED:20250527T073534Z
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SUMMARY:First Meeting of the AFTER SALES Working Group.
DESCRIPTION:Effective June 1\, 2025 \, the AFTER SALES Working Group is established within the Business Development Table\, the operation of which is defined in Art. 12 of the Statute. \nCoordinator of the working group will be Dr. Alberto Metelli (CEO of Metelli SpA\, our associate)\, assisted as secretary by Eng. Francesco Braga\, WG Coordinator of the Cluster\, and will operate according to the guidelines defined by the Board of Directors.  \nAfter Sales is a key component of the mobility business in terms of product/service\, during and after warranty\, with a focus on building customer loyalty and optimizing the customer’s TCO-Total Cost of Ownership and the business volumes of vehicle manufacturers\, suppliers and service networks. \nInitial objectives of the working group: \n\nSurvey the current size of the after sales division.\nTo spread the culture and way of working in the supply chain\, starting with members already in the industry\, in collaboration with territorial and trade associations.\nProtect theoriginality and quality of spare parts.\nOn this basis\, assess the possible evolution of the industry\, with international projection\, in relation to:\n\nStructural reduction in “new” sales and growth in “used” sales;\nImproved quality and reliability of vehicles and components;\nImplementation of the 4Rs principle (Reduce\, Reuse\, Recycle\, Recover) throughout the entire vehicle life cycle;\nDeepen the relevance of the advent of new motorizations (electric\, hydrogen FC and ICE\, e-fuel and biofuels);\n\n\nSupport the training of professional resources for the maintenance of traditional and new products\, making use of new diagnostic and intervention tools.\nSeize funding opportunities at all levels of government\, local\, national and European.\nFoster the creation and development of partnerships\, both for current and project activities.\n\nCompanies and entities interested in participating in the new working group can signal their membership by June 10\, 2025 at: segreteria@clusterlombardomobilita.it \nThe first meeting of the Working Group will be held\, remotely\, on Monday\, June 16\, 2025 at 4 p.m. For registration: https://forms.gle/zsNFfFWUa6LWQugY9
URL:https://clusterlombardomobilita.it/en/event/first-meeting-of-the-after-sales-working-group/
CATEGORIES:Event organized by CLM,WG After Sales
ATTACH;FMTTYPE=image/jpeg:https://clusterlombardomobilita.it/wp-content/uploads/2025/05/After-Sales-Service-2.jpg
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